FAQ.

What headphones do I need?

You can use any type of headphones as long as they deliver clear sound.

Can I work or drive a car while listening to the session?

No. You will be turning your concentration inwards when you listen to the treatment. That’s why you can’t do other things that require your attention at the same time.

How do I choose the right treatment?

You should always work on your biggest and most urgent problem first.

Maybe you already know what to choose. But our mental problems are often interlinked. Insomnia can be caused by tension, which has been created by grief. This is why you need to focus on the biggest problem to begin with. This problem is often the root of the other problems.

When you address this main problem, other problems will diminish or vanish by themselves. That’s why it’s important that you’re honest with yourself and brave when you choose.

The app guides you through the choosing process by asking you some simple questions. When you answer, you will also become more consciously aware of your problem and more open and ready to receive treatment.

If you have trouble finding the right treatment or Booster you can write us at [email protected] and we will try to guide you.

Will I lose control?

On the contrary. You will actually experience that you get more control over your life.

Day-to-day, you control your actions through your consciousness. But feelings locked in the subconscious have a tendency to create or release unwanted reactions like irrational fear, negative thoughts or an unstoppable stream of thoughts. They seep up through the system, so to speak, and are beyond your control.

The technique known as RDH – Result Driven Hypnosis – opens a door between your consciousness and your subconscious that gives you the opportunity to change or improve some of the patterns locked in your subconscious. You don’t lose control of yourself along the way. On the contrary, your attention is sharpened while you gain access to some of the automatic processes in your mind. During the treatment, you’re simply guided through the door and towards the root of the problem. You’re then handed the tool to change or remove those roots. You take back control.

Listen to ‘How does the consciousness and subconscious work?

Are all the treatments the same?

They are not quite the same. They have been designed to have maximum effect on the nervous system, not to be as different as possible.

The language and what is being said precisely is very important for the effect of the treatment. Some of our mental issues are very much alike and should be treated almost the same way. But the words being used make a difference.

If you have chosen two treatments, you should listen to the most important one first. When the problem is resolved, you can move on to the next. This is how you’ll get the best results.

Are the 10 sessions in a treatment the same?

No, not quite. They’re more like variations on the same theme, so you’ll hear something different every time you listen to a session.

Why do I need to listen to all 10 sessions?

Listening to all 10 sessions is the only way to ensure that you go deep enough into your subconscious to discover the root of the problem.

Every time you listen, you’ll feel a little more secure, because the process is underway and you’ve become accustomed to it. That’s why you relax more as the hypnosis stages become more profound.

That means even when you can feel a difference after a few sessions it’s important to keep going through all 10. That way you can be sure you’ll achieve the best and most lasting result.

How do I go deeper?

The more sessions you listen to, the deeper you go into the hypnosis stage and your subconscious.

Listen to these audio instructions about going deeper:

Listen to ‘How do I go deeper into my own mind?’

I can’t stop thinking about other things while listening to the session.

It is important of course that you relax as much as you can. Try to listen to this audio instruction, which describe the best way to listen:

Listen to: ‘What’s the best way to listen?’

Why didn’t it work for me?

There can be different reasons why the treatment hasn’t worked for you:

Did you relax enough?
Did you listen to all 10 sessions?
Where you interrupted one or more times while you were listening?
Do you feel you were open and motivated enough to create a change?
Did you let go during the sessions or did you try to hold on?

If you can answer no to one of these questions, you have the answer.

Otherwise try listening to one of these audio instructions in order to get the most out of the treatment.

Listen to: ‘What’s the best way to listen?’

Listen to: ‘How do I go deeper into my own mind?’

Can I choose another voice?

No. It’s about what is being said, not who is saying it. We recommend that you listen to the session in your mother tongue if possible. This way you ensure the best results even if you’re fluent in, say, English.

I have technical problems.

Restart the phone or delete the app and download it again. Your purchase is linked to your HelloMind-profile so you won’t be asked to pay again, though you will have to confirm your original purchase.

If it doesn’t work, then please contact our support team [email protected]

I can’t find a treatment that matches what’s bothering me.

Contact us if you can’t find a treatment that fits your problem – if you think it can be solved through hypnosis.

We’ll be happy to create a new treatment if possible.

Contact us here [email protected]

I need to talk to someone. How do I contact you?

You’re welcome to write us an email at [email protected]

How do I give feedback?

We would love to hear from you. Write to us [email protected] or send a short video through the app.

I’d like my video to be removed from Otherminds

We’re sorry to hear that. But please contact us and we’ll fix it. Write to us here [email protected] and don’t forget to give us your username

Where is the I Can Be Free app?

The previous app I Can Be Free has been upgraded to HelloMind, so it no longer exists.

Where are my I Can Be Free sessions?

If you lost sessions in the upgrade, please contact us, giving us your profile name and email. 

Contact us here [email protected]

I’d like my I Can Be Free sessions back

Unfortunately that is no longer possible.  But try the new sessions – we’re very sure you’ll like them.

Why does a Booster and 10 sessions cost the same?

A treatment requires 10 sessions. Where as a Booster you can listen to when you want and forever.

What is a Quick Fix?

Quick Fixes is for when you need immediate relief from a craving, stress, or panic or want to get 5 minutes of complete relaxation. A Quick Fix offers an immediate solution for the symptoms and requires only about five minutes of time. If you want to work with the deeper causes of your problem, we suggest that you choose a treatment. One 5 minute Quick Fix a day is great but the more you do the better you will feel.